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Archive for July, 2006

Faults: Customers or Tech Support’s?

Tuesday, July 25th, 2006

Many a times, we ick at the idea of having to call for tech support.

I do not go for tech support at all, except when hardware is involved (Fried RAMs, LCD display not working (For laptops) )

I would rather either D.I.Y or search for solutions online. I hate having to go for tech support, having to try to explain to the dude over at the other line in layman terms (yes, tech support people prefer you to use simple terms).
It is true that many network administrators are jerks. I admin my own network at home.

But, on the other hand, customers suck as well.

There,  I said it, I am a jerk as well.

There’s always ‘Good’ and ‘Bad’ administrators, same goes for customers.

Being both an admin and a customer as well, I do understand the pains experienced by both.

A fine example would be during lessons today. We had to install Microsoft Visual Studio 2003 Pro. Fouise (Names have been changed to protect the identity of the person(s) used in this post at hand :) ) had experienced problems with the installation. The tech support dude came by to help. Tech support dude told Fouise to patch his windows. However, when they had problems accessing Windows Update due to having no proxy set on Fouise’s pc. Tech support dude said “You know how to play games but do not know how to set up a proxy?”. I was rather digusted by his apparent rude reply to Fouise.

Tech support guy had the cocky attitude.

Fouise should have gotten himself accustomed to his computer.

Bottomline is, read the two articles/links below, with opposing POVs (Point of Views)
Diary of a Network Administrator: Mean People Suck < Link>

Rules for Tech Support < Link>

Here’s some quotes from the second article.

Rules for Tech Support! 

1) You will not call me for remote assistance. I don’t do that. You will come to me, describe the problem, and set up an appointment for me to take a look at it.

13) You must be the one who owns the computer and is experiencing the problem.

14) You accept that reinstalling Windows may cause permanent loss of all your old data. You accept that if you don’t have a backup, that’s your problem.

16) DO NOT LIE. Odds are I’ll be able to tell, and inaccurate information will greatly harm my efforts to fix your computer.

Those really applies to what I experience when doing tech support.

Oh, and here’s my favourite from the second article

6. Thou shalt not expect encyclopaedias to answer the tech line.
The sheer scope of things we know in the many programs is quite large. We don’t necessarily have every answer at hand, but we can usually look it up or find it out pretty quick. Can you instantly remember everything you’ve ever done?

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Kit Kat Sakura (Cherry Blossom)

Sunday, July 23rd, 2006

So I got one of these Kit Kat Sakura pack.

Pack Includes:

  • Kit Kat Sakura (Exam Version)
  • Kit Kat Chunky Wafer
  • POLO Peppermint
  • Kit Kat Mobile Phone Pouch

Kit Kat Sakura tastes like (chemically processed) strawberry wafers. It’s like those from Pocky’s strawberry flavoured sticks.

… KIT KAT sounds like “Kitto Katsu” , which means “sure-win”….

きっと (adv,n) (1) surely; undoubtedly; certainly; without fail; (2) sternly; severely; KD

勝つ 【かつ】 (v5t,vi) to win; to gain victory; (P); EP

They are kinda right about that.

Kitto (きっと) is the the female high school student in their advertisement.

Kitto’s Webcomic  < Link>

Katsu (勝つ) is the male high school student in their advertisement.

Katsu’s Webcomic < Link>

Let’s all shout KITTO KATSU! 

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We’re back!

Saturday, July 22nd, 2006

I’m going back into drawing/CGing having stopped for about 5 months.

Here’s what I plan to do

PLANS (Plans are over-rated)

CG using the tablet 30%
Draw using the tablet 5%
More Fanart? 21%

Here’s the lil’ piece I did.

^ This is the desired effect anyway. I duplicated the lineart layer and changed the blending mode to ‘Soft Light’.

Used colors that were too dark for the first picture.

I need comments, tutorials and guides on improving my art/CG techniques, and of course, for this picture as well. Thank You :)

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That lampstand beside my table

Saturday, July 22nd, 2006

I vaguely remember that incident that happened years ago.

I was a little kid back then, and I’m terrified of bees.

It was a cloudness night, I left my window open, not wanting to use the air-conditioner.

I had the lamp switched on, with it’s bashful glow providing extra illumination to room’s light.

A bee couple happily flew in. I panicked, and ran out of my room, peeking from the corner of the wall.

Watching with utmost curiously and yet perplexed. I studied our little friends.

They were attracted to the lamp’s warm glow and began their flight towards it.

They flew towards the core of the lamp’s bulb! The heat fried them instanly. A small *buzz* could be heard before they died.

And today, I’m thankful to that lamp for unintentionally saving me from the warth of the two bees.

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Chocolate fondue

Friday, July 21st, 2006

My friend of infinite wisdom questioned the very existence of the whole chocolate fondue thing.

Fondue refers to several French Swiss communal dishes shared at the table in an earthenware pot (”caquelon”) over a small burner (”réchaud”). The term “fondue” comes from the French “fondre” (”to melt”), referring to the fact that the contents of the pot are kept in a liquid state so that diners can use forks to dip into the sauce. Though cheese fondues are perhaps the best known kind, there are several other possibilities for the contents of the pot and what is used for dipping — recipes are not entirely fixed and vary depending on the cook.

Source: Wikipedia

It’s chocolate in the guise of ‘healthy fruits’. Many think ‘Oh, it’s just fruits covered with chocolate, doesn’t hurt much to try.’, but it’s still gotten fatten you up in any case. Given the mentality of ‘hey-i-am-eating-fruits-covered-in-choco-its-healthy’ , I dare not think of the obnoxious consequences after eating them. It’s just like eating chicken nuggets. Parents could try dipping brocolli , carrots or Fat choy even into melted chocolate.
Try doing cheese fondue, you can force kids to eat potato covered with melted-cheese. That’s a pretty witty method. Try it with meatballs or bread.

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Game Theory

Thursday, July 20th, 2006

Somehow, something inside me seems to be changing. I can detect that change, yet oblivious to what it is.

This desire to do something, this fighting spirit seems to be re-activated again.

Having slept for so many a years, what great works would be created?

~ Nozomi

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